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What is your most problematic SC ?

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  • #31
    I like my job, but I CAN. NOT. STAND. my summer patients.

    I hate them. ALL of them.

    They are ALL whiney little bastards who think that we sit around all damn year waiting just for THEM, and God Forbid they should have to wait 3 weeks to get squeezed in for an appointment!

    What they don't understand is that my summer appointments book up months in advance, because all of the smart people looked at their calanders in March and April, said "Hmm, it looks like my kids will be off of school from June to August, we're going on vacation for the entire month of July and part of August, so if we're going to get our glasses, sunglasses and/or contacts in time for vacation and before they go to school, we should probably come in in June-I'm going to call my doctor's office and book our appointments ahead of time, just to be sure we'll get in!"

    The rest of my patients were too fucking stupid to plan things properly and get angry when they are told there will be a short delay getting them in. Sorry, not my problem. Get in line with everyone else.
    "This is the first time I've seen you look ugly, and that makes me happy!"

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    • #32
      My biggest problem children are the drug abusers.
      We have one lady that just got arrested on friday at one of our other locations, and the cops are trying to get ahold of our pharmacy manager, since little angel has been posing as her doctor calling in refill for herself for Norco 10mg.

      Then there's the people who put in for refills for whatever controlled med they're on at the time, and then proceed to call every 15 minutes for the 3 days it takes the doctor to call us back and tell them they can have their refill next week.

      Then there's the crazy idjits (This includes you, Mr. S. Yes, you. We all hate you, by the way.) who want to get an early fill on their drug o' choice, but want to back bill their insurance on the day it's actually supposed to go through. Um, no. Can we say insurance fraud? What? You want to speak to my manager because I told you that what you're asking me to do is fraudulent? Go ahead, her eyes are just going to cross anyways.

      Sometimes, when I'm not feeling very charitable, I kind of hope they OD.

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      • #33
        Quoth AFpheonix View Post
        Then there's the crazy idjits (This includes you, Mr. S. Yes, you. We all hate you, by the way.) who want to get an early fill on their drug o' choice, but want to back bill their insurance on the day it's actually supposed to go through. Um, no. Can we say insurance fraud? What? You want to speak to my manager because I told you that what you're asking me to do is fraudulent? Go ahead, her eyes are just going to cross anyways.
        *snerk*

        Story of my life. Soooooo many bozos who aren't eligible for glasses yet but want their sunglasses NOW, damnit! asking me to just give them the glasses and bill them when their eligibility kicks in...
        "This is the first time I've seen you look ugly, and that makes me happy!"

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        • #34
          Quoth JuniorMintz View Post
          I like my job, but I CAN. NOT. STAND. my summer patients.

          I hate them. ALL of them.
          This has to do with patients. I am not, nor have I ever been, in the medical field. In all likelihood, this is a good thing for those people in need of medical attention of any kind. However, I do have friends who are in that field, and I sometimes get some fun stories.

          Like today. My friend, Medical Girl, was going off about how crazy people are getting with this "hurricane" coming. I put it in quotes because this storm is a freakin' joke, but because it was a hurricane for all of a few hours yesterday somewhere south of Fidel's villa, the media is going crazy about how we need to "prepare," etc., etc., blah blah overblown hype about nothing blah.

          But okay, let's say someone is really worried about this pansy "storm" heading our way. MG was telling me how patients were calling in to her work place panicked about medication and whatnot. Now, they weren't panicked when said medication ran out last week. But now that "a storm's coming" they have to have it NOW. Now, hurricane season officially started in June, the last two summers have been filled with hurricanes hitting this region (if not necessarily us), and warnings abounded about how this season would be even worse than last year's. You know, last year's....WITH KATRINA? With all this going on, you would think that some of these mental midgets would bother to fill their prescriptions on time when they run out. I mean, if you believe that thiis hurricane season is supposed to be so dire, and you know we have seen nothing yet, don't you think that eventually a bad storm is going to come along and you should be prepared?

          I am so glad I don't work with patients. I just wouldn't have the patience.

          "The Customer Is Always Right...But The Bartender Decides Who Is
          Still A Customer."

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          • #35
            I too hate the power talkers, especially the tech ones who think they know what they're talking about but have no clue.
            I had this one guy who would just yak yak yak, lord I hated him. I tuned him out best I could. I guess he also visited our main store, and for some ungodly reason, they hired him and sent him to work for me. All without asking me! Then he became sucky coworker (including eating my food from the fridge!)
            That was the worst month ever.
            Last edited by mrtauntaun; 08-29-2006, 02:56 PM.

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            • #36
              I hate people who drive on the sidewalk.

              Your motorcycle DOES NOT belong on the sidewalk.
              Your golf cart DOES NOT belong on the sidewalk.

              We have a couple who comes in on Movie Pass several times a day and they drive their damned golf cart on the sidewalk. It makes me so angry! They whip around the corner without slowing it down- one day there's going to be a child there.

              Now, you may wonder why I don't tell them to get it off the sidewalk?
              I was told not to because they are "good customers".

              I guarantee that no one is going to give a flying f**k that they are good customers when some little kid is laying there bleeding.

              If it's kids on bikes or skateboards we are expected to run them off- but "good customers" can drive on the sidewalk!?!?!?! AAARRRGGGG!!!!



              Sorry... that one's been coming for awhile...
              "I don't want any part of your crazy cult! I'm already a member of the public library and that's good enough for me, thanks!"

              ~TechSmith 314
              HellGate: London

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              • #37
                I hate the ones that think they always have to be first. Doesn't matter what's going on around them, they're more important.

                Middle of last year, I had an accident. A bad accident. I won't go into how I did it, but I ended up with a sizable puncture wound in my knee, the loss of a good pint of blood, and a cut in my vein. To the point I had to have a doc (who it turns out was awesome. A medic just back from Iraq no less) put a pressure type bandage on it to stop the bleeding. Ok, now you know my injury, which while I was (as the doc put it) walking wounded, it was still a serious injury.

                When I hobbled into triage, I sat there with my back to the door and holding TIGHT on my knee. Yes, I was covered in the red stuff. In fact, I looked for all intents and purposes, as though I had killed someone. The nurse had to run out a moment (I think she had gotten sick) while I'm sitting there. A moment later, the door opens behind me and I hear some moron going on at me about why couldn't I let their kid go first. I'm obviously not really hurt, but junior, he fell off his bike and skinned his elbow bad and they needed xrays. Or something like that. Whatever it was, the kid just needed a bandaid, and I needed a doctor...fast.


                I didn't even grace them with a verbal answer, but when the nurse returned, I happened (accidentally) to hold my hands up so moron could see them and ask. "Could I get a rag? I've got blood all over me." My khakies took on a nice color...well one did from the knee down, and my shoe was full. Moron got very scarce very quickly.

                On a side note:

                If you ever have blood in clothing, grab yourself some hydrogen peroxide. That or X-14 carpet cleaning sprays work just as well.
                Learn wisdom by the follies of others.

                Comment


                • #38
                  Quoth Acolyte View Post
                  I had a guy bolt his computer to the desk by sinking 4-inch bolts in one side and out the other of his computer. With the poor motherboard in between.
                  .
                  And there goes about, say, another million brain cells, which cried out in pain and have now become a lifeless gelatinous mass in my head.

                  Anyhoo, I hate:

                  -the junior high and high school kids who run around trashing everything (bonus suckage if they have a half day at school and hang out at the store after they're dismissed)
                  -the morons who believe us selling out of an advertised sale item=bait and switch
                  -the idiots who run to the service desk complaining that the bathrooms are "filthy", and I get the mop, the lysol, the "wet floor" signs, and the rubber gloves, and hold my breath and go in--and there's just a couple paper towels on the floor.
                  -the cretins who use the motorized carts and don't need them. Then, when the damn things die on the salesfloor, they get right up and walk around the store like everybody else
                  -just about every customer at Christmas, because they are so high strung (at least it's lots of $$$ for me)
                  -the vermin who go shopping on holidays like Thanksgiving, Easter and New Years Eve, thus making it necessary for me and others to work.
                  Knowledge is power. Power corrupts. Study hard. Be evil.

                  "I never said I wasn't a horrible person."--Me, almost daily

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                  • #39
                    -the morons who believe us selling out of an advertised sale item=bait and switch
                    *whine* Why are you advertising it if you don't have it? *whine*

                    Dumbass. This is day 5 of the sale. We sold out. Dumbass.
                    The customer is always right until I decide he isn't.

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                    • #40
                      --

                      One SC and usually the salespeople ask me to handle him.

                      This guy asks about the whole range of electronic components and then complains that since a particular component is old stock he should get it at vastly reduced prices. Well love, the component might be old but so is your 1979 Panasonic amp, so if you want to fix it cough up the price.

                      Also he can't understand the fact that most cables have copper conductors and since the price of copper keeps on increasing so does the end product when fresh stock comes trundling in. Which part of that is so difficult to understand? After 30 minutes with this guy i feel I aged 10 years and I wish to slit my own throat with a blunt spoon.

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                      • #41
                        Quoth Irving Patrick Freleigh View Post
                        And there goes about, say, another million brain cells, which cried out in pain and have now become a lifeless gelatinous mass in my head.
                        Don't worry, a few more stories like this and you won't even care about those brain cells anymore...

                        Quoth Irving Patrick Freleigh View Post
                        -the idiots who run to the service desk complaining that the bathrooms are "filthy", and I get the mop, the lysol, the "wet floor" signs, and the rubber gloves, and hold my breath and go in--and there's just a couple paper towels on the floor.
                        Or the other extreme. The one who casually mentions that your restrooms could use a bit of tidying, then when you walk in, it looks like a dung heap exploded.
                        I don't have an attitude problem. You have a perception problem.
                        My LiveJournal
                        A page we can all agree with!

                        Comment


                        • #42
                          Quoth AforElephant View Post
                          This guy asks about the whole range of electronic components and then complains that since a particular component is old stock he should get it at vastly reduced prices. Well love, the component might be old but so is your 1979 Panasonic amp, so if you want to fix it cough up the price.
                          Now that is a guy that doesn't deserve to have vintage gear. I am in the process of fixing up an ancient analog recording rig, and let me tell you, if I could find the parts I would spend the cash. Of course, when I'm done I'll have to find tape.
                          Dips: The best karma happens when you let a jerk bash themselves senseless on the wall of your polite indifference.

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                          • #43
                            the worst for me (and no disrspect to those on here that are) are the brits.
                            they go crazy.
                            we film on a street set, and we do what we can - we have security whilst filming, but the catering areas were not under security till a few days ago. we were eating and a brit went around, being generally annoying, trying to get autographs and photos of the actors - whilst we were eating. sadly this wasn't uncommon.

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                            • #44
                              Since I'm still fuming about it, I'll tell you about my 2nd most problematic SC: The Sound Card Guy.



                              For a couple of bucks plus tax for the media, we'll burn any drivers or software people need for their systems.

                              He got named the Sound Card Guy for the aggravation he put me through about a year ago. He came in and wanted a driver for an ancient ISA sound card - so old, I had to scour the old drive sites nearly an hour to find one. Of course it didn't work - who's fault was that?

                              Anyway, the short story is that he doesn't know hardly anything about computers, and knows he doesn't, but he wants to get his system running. So what does he do?

                              Instead of spending the bench charge for me to get his system working properly, he spends $2 to get drivers, then has me explain to him, in excruciating detail, how to get things working. I can't tell you how many hours I've wasted 'helping' him, when I've got paying customers' systems to work on. My boss had me put up with this, or we'd 'lose a customer'. Sound Card Guy even told me that he wouldn't pay the bench charge.

                              Today was the last straw. He had me explain to him multiple times how to hook up drives as primary / secondary, and why programs on a drive won't work if they haven't been installed in Windows. That's an hour of my life I won't get back...

                              Don't get me wrong, I like giving advice to people, if they're reasonable. This guy essentially wants me to give a bench charge's worth of advice for $2.

                              He's expected to come in Saturday - he wants drivers for an old DVD decoder card. I'm going to give him the drivers, but nothing else. He asks how to install, I'm going to say that I'm assuming that anyone that gets drivers knows how to use them, and that if he doesn't, he'd be advised to have a tech do it for him.

                              Man, that felt good...and I haven't told you about my #1 PITA yet.

                              Comment


                              • #45
                                Quoth repsac View Post
                                A moment later, the door opens behind me and I hear some moron going on at me about why couldn't I let their kid go first. I'm obviously not really hurt, but junior, he fell off his bike and skinned his elbow bad and they needed xrays. Or something like that. Whatever it was, the kid just needed a bandaid, and I needed a doctor...fast.
                                This doesn't surprise me. When I was 16, I had a bike accident, going off my bike into the asphalt on the side of a major roadway in that town. So there I am, laying in a heap, entangled in my bicycle, bleeding profusely (final damage: road burn to both knees and elbow, a healthy chunk of flesh gouged off my thumb, a nice gash in my chin where lot of blood was coming from, and a broken jaw), and motorists passing by are HONKING for me to get out of THEIR way. No offers of help. No one slowing down to see if I was okay. Laying there bleeding, in pain, but I was in their way. Nice. Real nice.

                                "The Customer Is Always Right...But The Bartender Decides Who Is
                                Still A Customer."

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