SC's who bitch and complain about the busy line-ups

[simplyanother]

I had a 'customer' stand at an empty register... he stood there about five minutes, before suddenly yelling at my coworker, "Are you going to call anyone to run this register? I have a return! I've been waiting (time dilation) minutes!"
Great, we can do that at any damn register you like, sir, get your ass in a line.

Oh! We had something like that happen last night...except, it was a woman who walked in--with two bags of returns...sees the long ass lines... snots "WHERE DO I GO FOR RETURNS?"...you could tell she thought that she was going to be taken right at customer service...because why should SHE have to wait in a line?

I told her "any open register".
She goes "this is fucking ridiculous..." and stomped out of the store.

Yeah, because the store is going to piss off the people who have been waiting in line to PART with their money...so that she can...get hers back? Yeah, right.



I came up to customer service the other day...where there was a woman just standing in front of the counter... with the light blinking... just knowing it would alert someone to her presence. You could see it in her demeanor, she had that look...I swear she was tapping her feet.

Hell, CUSTOMERS don't pay any attention to the lights, why should we? I was going to ask her if she needed help, but another customer got me before I could. By the time I got back around, she'd wandered off, so I turned the light off.

I love it when I have to go behind customer service for some reason---and people FLOCK to the registers... "ARE YOU checking people out?!" "No, I'm not standing anywhere near either register...I'm fishing around in a bin for some TAPE...do I look like I'm checking people out?"

Though, at least they say something. It's those people like Juwl mentioned that just STAND there...before blowing up that piss me off. Hello, we are BUSY. You must say something, otherwise, we assume you're just waiting for someone or...ya know we don't notice you... because...we're busy... did I mention we're busy? Yes? We are! BUSY!



When I am opening up a register, I announce... that I will take the NEXT customer in LINE at register whatever. I get a small joy in telling people "I'm sorry, I have to take the person who was NEXT in line..."

Because I have so little joy.

[DGoddessChardonnay]

Heehee . . . I get this constantly whenever I go behind the kiosk to run backstock on the tobacco/cigars/snuff items (cigs are still ordered on Grocery, go figure.)

Light blinking on Register 3 (Express Lane) and the cashier has walked away. I have no clue where he/she has went - I'm busy opening doors to cabinets under the kiosk and pulling out cases of chewing tobacco.

"Are you open?" a random customer will ask as they are plunking down their intended purchase onto the belt.

"I'm not a cashier but I'll see if I can find out where the cashier who runs THIS register has went to." I inform them straight away (don't assume BTW, as you know the story) I look around to see where the cashier has went. If I can't find the cashier (or don't know which one it is) I'll inform the customer that I'll call someone over to assist them and then make a page over the intercom for someone to open the Express.

Just because you see me behind the kiosk does NOT mean I run a register. If I'm clearly stocking product, then the better question would be to ask "Is this register open?" rather than "Are YOU open?"


It still amazes me on rare occasion how oblivious humans can be at times.

[HALFHUMANHALFZOMBIE]

Of all people, I was once surprised this fast-food attendant [she was wearing a Jack-In-The-Box pin] at my teller line was complaining about the long lines and asking me why "we only had a few tellers working?!"

Holy crap this is hillarious. Out of all the stories I've read about stupid people this one takes The cake. I would act the same way at her place of business in a heartbeat! Try 11:00AM while they still serve breakfast. I'm in Canada so I don't know if they do serve breakfast!

[ShinyGreenApple]

I once had a lady get mad at me because her ice cream melted while she was standing in MY LINE. It was Christmas Eve. Nuff said.

And at my current job, we had a short blackout that fried register 1. My manager is bent over it, the computer part of the register hanging open, with a screwdriver in his hand, and people were still asking him if he was open. ><

[Becks]

Don't you love the people who bitch about needing money and needing more hours...but are always the ones to call in.

I laugh at them when they do that. Seriously, I do. Once I can manage to contain my laughter, I say something along the lines of, "Wait...you're telling me you need money, but I know for a fact that you call out out least once a week--and don't even get me started about you coming in late/leaving early (sometimes on the same day!! )"

[Lace Neil Singer]

And at my current job, we had a short blackout that fried register 1. My manager is bent over it, the computer part of the register hanging open, with a screwdriver in his hand, and people were still asking him if he was open. ><

I once had a total till meltdown on Christmas Eve, when the screen went totally blank. I had to stay on the till for a while to wait for a supervisor to watch me send the money up; and about 8 people in quick succession ignored the prominant "out of order" sign to ask me if I was open. XD What do they want, black smoke pouring from the till before they won't ask?

[MoonChild2007]

I once had a lady get mad at me because her ice cream melted while she was standing in MY LINE. It was Christmas Eve. Nuff said.

What is anyone doing eating ice cream during winter? Unless its one of those dib thingies.

[ShinyGreenApple]

She was the only one who bought ice cream that day. Yes, while I am located in Florida, I think I should note that we actually had freezing rain on this particular day.

Hmm, perhaps this warrants a thread of it's own . . .

[Becks]

What is anyone doing eating ice cream during winter?

I enjoy ice cream no matter what season it is.

Besides, in the winter it doesn't melt as fast.

[morgana]

I'm sitting here eating ice cream . . .

[B&NGoddess]

my least favorite phrase this time of year is "you mean i have to wait in that line?" yes. the end.

had a lady come up for the books she had on hold and we told her they were behind the registers. "but theres a line!" she whined, so my coworker said "well, thats where they are." i cant haul a register out here just for you.

sometimes when people ask if they can pay at the service desk i tell them that i'll take their money, but theyre not getting change. thats only if they look like they can take a joke, though.

[Ad_Astra]

Oh I had a gem the other day...a woman huffs up to the counter next to me in the middle of the lunchtime rush (the store I work at is in a mall which is also a train station which is also in the absolute middle of the business district--joy of joys) and DEMANDS I check the status of her order RIGHT NOW because "she didn't want to wait in that long line just to find out it wasn't in".

SC: "EXCUSE ME! YOU! EXCUSE ME!!" *reaches across the counter and starts TAPPING ME ON THE SHOULDER behind the till*
Me: "I'm sorry but I'm helping other customers right now, please get in line and we'll help you when it's your turn"
SC: "But I don't WANT to WAIT in that long line and then have my order not be here--I don't want to waste my time"
Me: "Did someone call to let you know it was here"
SC: "No..but...."
Me: "The only way I can check is if you get in line, it isn't fair to other customers"
SC: "FINE. I'll just call then you'll HAVE to check for me"
*grabs her receipt muttering how I'm "useless", "a complete moron", and any of the other myriad epitaphs that I get called on a regular basis and stomps out to stand 5 feet outside the door and call the store*

Since by this point I'm ringing customers, bagging orders, and answering the incessantly ringing phone I know it's her when the phone rings 45 seconds later.

ME: "Thanks for calling *MediaHellHole* this is Ad_Astra"
SC: "I was just there a few minutes ago, I need someone to check on my order RIGHT NOW!"
Me: "Well, just like I told you then we're incredibly busy and short-staffed, I'm going to have to put you in the hold lineup so the next available person will get to you"

Yes I let her steam on hold for a good long while, actually until she hung up. Maybe it was wrong and I'm a horrible person but REALLY, Sucky One's--don't state your intention to call so that I "have to" do something right after you've cursed me out and called me an idiot. You saw the line out the door and the two people frantically trying to keep up. If you weren't such a hag I might have been compelled to do it for you.
My manager was informed of the whole thing and before I even said what that I had her holding he told me "yea, when she calls throw her on hold--she's going to wait either way"

[Lace Neil Singer]

"I had to wait for 20 minutes in the queue so I should get all my shopping free."

Yes, this was an actual SC complaint; last year, the day before Christmas Eve had 10 person long queues and was hell, mostly due to the amount of people but was not helped by the fact that 3 people had rung in sick, obviously suffering from severe skive-itis. -.- No, you can not get your shopping free. You are no more important than all the other customers waiting in line.

[ShinyGreenApple]

"I had to wait for 20 minutes in the queue so I should get all my shopping free."

Good grief, it's the holidays. Common sense will tell you "Don't want crowds and lines? Don't go into stores!" But wait, I forgot we were talking about SC's, the don't possess common sense.

[Lace Neil Singer]

That is true. For SCs, so called common sense is actually "endangered sense." XD