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  • its your responsibility

    Guest: Dave, I am furious. I am here now and I just found out that if I had rented with your competitor, I could have gotten a comparable unit for $400 cheaper

    Me: ok

    Guest: When I spoke to the girl who took my booking, she assured me I was getting the best deal. WHY THE HELL DIDNT SHE TELL ME I COULD HAVE GOTTEN A BETTER RATE ELSEWHERE?

    Me: we dont know their rates

    Guest: well dont you think she should have found out? If I could have gotten a better deal somewhere else, she should have told me so. You ripped me off and I intend to report it to the better business bureau. Dont you people have a conscience?

    Me: well ma'am you agreed to pay that rate

    Guest: yea because you lied and said I was getting the best deal. I want a full refund of my money plus 10% for being lied to

    Me: we can possibly give you a refund but we arent giving you anything in addition to that

    Guest: by God, yes you are.........you have ruined my vacation. You know we are on a budget and money is tight and we are watching every dime. All we wanted was the best deal. We couldnt put the girls in ballet this year because we wanted to take them to the beach and if it hadnt been for you crooked assholes, we could have had them in ballet. I wish you could have seen the look on my 8 year old's face when my husbasnd and I had to tell her we couldnt afford ballet any longer. Does that make you feel good that you made an 8 year old cry?

    Me: ma'am this was your choice

    Guest: you dont get it, do you? You know what Dave, you disgust me. She lied to me and you're trying to rationalize it. You should hang your head in shame. You are an absolute loser which is why I'm sure you cant get a better job than the one you've got. You know what I am through with you. The sound of your voice makes my skin crawl. Goodbye.

  • #2
    So your a loser and your coworker is a liar for not having given your business to another company and on top of that you need to be ashamed that they did not do their homework on pricing and therefore their 8 year old misses out on ballet.

    You know I am a natural born blonde and I still can't wrap my head around this logic.

    I really feel for you some of the people you get are just amazing and yet you still manage to get out of bed and go to work every day. I applaud you for that.
    Am I sad because I am looking forward to the day when the people I will be dealing with will no longer be able to talk back?

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    • #3
      What on earth? You didn't MAKE them take a vacation, you didn't MAKE them choose a vacation over ballet lessons, you didn't MAKE them not do their homework, and you didn't MAKE them book with you. So how on earth does she think any of that is your fault??? SC's never cease to astound me with their half-a**ed logic and stupid conclusions!

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      • #4
        I couldn't do what you do; I think I would last a week before snapping and trying to send untraceable super-viruses over the phone. All I'm doing is reading this story and I want to reach through the internet and slap this woman silly. I mean ... honestly...what does she... entitled dimwit...grrrr *dissolves into incoherent snarling* .

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        • #5
          Why do people assume they're entitled to anything and everything?

          Even if you knew your competitors price, would you really be required to tell them that? It's their responsibility to check prices if they are that bothered about it.

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          • #6
            Now what kind of paste-eating special case thinks companies should tell their customers they'd get a better deal by going with their competition?

            Oh yeah, right, the kind who take vacations in VRS's rentals.

            I don't know how you manage to avoid telling these walking lab experiments in fail to go cram it.
            Last edited by Irving Patrick Freleigh; 02-23-2009, 12:49 AM.
            Knowledge is power. Power corrupts. Study hard. Be evil.

            "I never said I wasn't a horrible person."--Me, almost daily

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            • #7
              Quoth Irving Patrick Freleigh View Post
              Now what kind of paste-eating special case thinks companies should tell their customers they'd get a better deal by going with their competition?
              It's name is Vick.
              Otaku

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              • #8
                Is it just me, or are VRS's customers making ever-more-outlandish demands? Full refunds when they've stayed, kicking people out of the places they rented, etc. Almost makes you long for the days of just demanding 10% off their stay, eh?
                Ba'al: I'm a god. Gods are all-knowing.

                http://unrelatedcaptions.com/45147

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                • #9
                  I'm just glad I am not in the vacation rental business with all those entitlement whores that seem rampant...or maybe that's just in VRS's area.

                  I honestly have to wonder where these people come from. (I still am baffled that all of them start out their calls in the same way, calling him by his first name as if they're all his buddies or something.) Unbelievable!
                  Too tired of living and too tired to end it. What a conundrum.

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                  • #10
                    What is wrong with these people? Do they listen to the words that come out of their mouths? Would they ever, EVER stand for being treated the way they treat you? Honest to Christ, I just....wow. Really.
                    "Love is not love which alters when it alteration finds..."

                    Though I am not naturally honest, I am so sometimes by chance.

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                    • #11
                      To all the folks who ask "What's wrong!?" with VSR's subs, I can tell you. These are either 1 of 2 types of people. Either they're old-money a$$holes on trust funds who never learned the value of a dollar and were born with a silver spoon up their rears, or they're neo-rich a$$holes who, through hard toil and sweat, made their piles and now thinks everyone should suck their...various parts that are assisted by Enzyte.

                      I haven't had the pleasure of VSR's customers, but I have dealt with their cousins on Hilton Head and in Sun City, and it's always yuppie white trash of some form.

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                      • #12
                        Don't hold back there Jack tell us what you really think.

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                        • #13
                          Quoth jerkface11 View Post
                          Don't hold back there Jack tell us what you really think.
                          Believe it or not, that WAS holding back. I'd have to get VSR to edit the thread title with a language warning if you really want to know how I feel about the resort towns in my state.

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                          • #14
                            What I want to know is, why does everyone around here refer to him as VRS when his name is obviously Dave?
                            "This is the first time I've seen you look ugly, and that makes me happy!"

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                            • #15
                              Quoth JuniorMintz View Post
                              What I want to know is, why does everyone around here refer to him as VRS when his name is obviously Dave?
                              VRS is shorter.
                              Ba'al: I'm a god. Gods are all-knowing.

                              http://unrelatedcaptions.com/45147

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