So my coworker CR, who works FDLP checking receipts, has eczema and some other medical condition that's caused his fingers to become slightly deformed. Not badly enough that he can't hold a pencil or anything like that, but it can be a little disconcerting the first couple of times you see it. I've worked with him for years now, so I'm used to it.
His condition is non-contagious. This is important.
Now, CR has had the occasional person that doesn't know his condition is non-contagious, and will freak out a little when he hands their receipt back to him. Nothing usually too serious.
Until last night.
The MOD comes up to me-- I'd been doing re-shops and watching SCO and doing other miscellaneous stuff on the front line-- and asks me to take over on the door for a few minutes. All she tells me is she needs to talk to CR for a minute. So I head on up.
CR tells me before he walks away that he had a customer call him a "Monster." He held up his hands, by way of demonstration, and even added, "Because of my hands." He was speaking in a low, flat tone that I've come to recognize as his "I'm barely containing my emotions" tone.
He walks off, and I seethe for a minute or two on his behalf. CR went off to the breakroom or bathroom, presumably to compose himself, then came back up and finished his shift without further problems.
But yeah. I want to find that lady that called him a "monster" and give her a good shaking.
His condition is non-contagious. This is important.
Now, CR has had the occasional person that doesn't know his condition is non-contagious, and will freak out a little when he hands their receipt back to him. Nothing usually too serious.
Until last night.
The MOD comes up to me-- I'd been doing re-shops and watching SCO and doing other miscellaneous stuff on the front line-- and asks me to take over on the door for a few minutes. All she tells me is she needs to talk to CR for a minute. So I head on up.
CR tells me before he walks away that he had a customer call him a "Monster." He held up his hands, by way of demonstration, and even added, "Because of my hands." He was speaking in a low, flat tone that I've come to recognize as his "I'm barely containing my emotions" tone.
He walks off, and I seethe for a minute or two on his behalf. CR went off to the breakroom or bathroom, presumably to compose himself, then came back up and finished his shift without further problems.
But yeah. I want to find that lady that called him a "monster" and give her a good shaking.

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